george james ltd are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us will be used and processed by us.  Please read the following carefully to understand our practices regarding your personal data and how we will treat it.  By visiting www.georgejamesltd.com and/or by providing personal data to us through other means you are accepting and consenting to the practices described in this policy.

For the purpose of the GDPR, the data controller is george james ltd, Hotley Bottom Barn, Hotley Bottom Lane, Great Missenden, Buckinghamshire, United Kingdom HP19 9PL

We collect your information when you correspond with us by telephone, e-mail, networking events, business meetings or through such social media outlets such as LinkedIn, XING and should you complete any forms on our website site www.georgejamesltd.com  This includes information you provide when you:

• Submit your curriculum vitae / resume (hereafter called CV)
• Make an enquiry about one of the range of training, recruitment or consulting services we provide
• Respond to a marketing communication from us

We may also be given your name and basic contact information as a result of a referral from someone often in your network and/or in our own network.

We generally collect your name, job title, company and contact information.  If you submit your CV to us we will also collect the details you submit which commonly includes, home address, marital status, number of children, date of birth, education record, career history, publications, personal / business references and the professional memberships that you have plus salary information.  Excluding information you provide via a CV most of the information we collect is available in the public domain.Information we collect on you may be combined with information from other sources such as from LinkedIn, XING, specialist directories, exhibition attendance lists, networking events etc. and used for the purposes described below.We do not collect personal sensitive data i.e. that relating to an individual’s racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, or details of criminal offences and we do not collect information on children.

We will use and process your data on the basis of Legitimate Interests.We use your personal information to provide certain services to you including providing marketing information for you at both an individual’s request and at our instigation where we believe the information will be of real value to you, assessing your suitability for current or future roles if you submitted a CV to us and engaged with our recruitment team and responding to your questions and enquiries to purchase one of our training, recruitment or consultancy services.We will also use your personal information for a range of other activities which may include sending you invitations to meet us at networking events, exhibitions, seminars where appropriate, to contact you to ask questions as part of any surveys we may be conducting;  as part of a recruitment for NED/Chair, full time or consulting opportunity (your CV will never be shared outside of george james without your consent); and to get feedback on new products / services that we are intending to bring to market; and to bring to your attention other market news/information that may be of interest to you.We do not undertake any automatic processing of data and hence do not make decisions regarding candidate suitability for instance in such a way.

george james ltd does not sell, rent or lease its customer lists to third parties.

Certain george james ltd services may be co-branded and offered in conjunction with another company. If you register for or use such services, both george james ltd and the other company may receive information collected in conjunction with the co-branded services.  In such cases a link to the other company’s privacy statement will be provided, which will provide you with information about how the other company will use the information and how you can contact the other company with requests to access the information or make other relevant inquiries.

The data that we collect from you will be stored at locations within the European Economic Area (“EEA”) and will not be transferred outside the EEA unless we have your explicit consent to such transfer and storage.  This will normally only arise when we have a contractual obligation to fulfil a specific recruitment contract where our customer resides outside the EEA and for in which in most cases an individual has submitted a CV for the role being filled.

Our electronic marketing mail communications with you to both market our services and provide other market related information we believe to be of value to you currently operates on an opt-out basis. You are able to opt-out of receiving further electronic mail of the above nature via the unsubscribe feature included in all our targeted marketing communications. We are investing in changing this to an opt-in service where we will mail marketing and market information to those who have subscribed as we do not wish to send information that is not of potential value.

You have the following rights:

• To be informed about how we obtain and use your information
• To ask for a copy of the information we hold about you
• To have your information rectified
• To ask us to restrict processing of your personal data
• To request to have your information erased (Right to be forgotten)
• To object to the processing of your information (e.g. for direct marketing purposes)
• To have information you provided to us, returned to you, or sent directly to another company in a structured and commonly used and machine readable format where technically feasible (Data Portability)

To send a request in relation to any of these rights or lodge a complaint, please submit a written request to bridget.williamson@georgejamesltd.com

In line with GDPR requirements we shall retain an individual’s data for no longer than is necessary for the purposes for which it is being processed.  Our data retention policy is available on request from bridget.williamson@georgejamesltd.com

If you follow a link from our website to another site this Privacy Policy will no longer apply.  We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy policies appearing on those sites

We take the security of your personal information very seriously and operate against a clear and rigorous internal IT security policy.  No personal data is held on our website and much of the personal data we do hold is held on a cloud database which is hosted by an organisation certified to ISO/IEC 27001: 2013 (the international standard for information security management system).

In addition to meeting the requirements of the GDPR:

• We have appointed one of our executive team into the role of data protection officer to ensure that this matter is taken seriously across the whole business and on a continuous basis
• Everyone handling personal information understands that they are responsible for following good data protection practice, is appropriately trained to do so and is appropriately supervised
• Individuals rights will be promptly and courteously dealt with
• We have regular reviews of the way we collect, use and process personal data and will constantly look to uphold to the highest standards the rights and freedoms of the individuals whose data we collect, use and process
• Appropriate records of processing records are maintained
• Methods of handling personal information are regularly assessed and evaluated, particularly if new processing takes place or if processing is deemed to present a risk to the rights and freedoms of individuals;
• Any breach of personal data will be immediately reported to the ICO and data subjects where necessary

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

We take your privacy and protection of your personal information very seriously.  If you have any questions, comments or queries about the way we are collecting or using your personal information then please contact the Data Protection Officer at george james ltd, Hotley Bottom barn, Hotley Bottom Lane, Great Missenden, Buckinghamshire, HP16 9PL, United Kingdom or by email to bridget.williamson@georgejamesltd.com

This policy sets out the basis for our use of Cookies on our website.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Personalisation – we use cookies to store information about your preferences and to personalise our website for you (cookies used for this purpose are: PHPSESSID);

Analysis – we use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are: PHPSESSID);

Cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: PHPSESSID).

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/. (The relevant cookies are: _ga, _gali, _gat, _gid).

By using our website, you agree that we can place these types of cookies on your device.

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

• Chrome: https://support.google.com/chrome/answer/95647?hl=en;
• Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences;
• Opera: http://www.opera.com/help/tutorials/security/cookies/;
• Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies;
• Safari: https://support.apple.com/kb/PH21411;
• Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.  Blocking all cookies will have a negative impact upon the usability of many websites.